First Walkers

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Delivery

Australia

Shipping is FREE within Australia for all orders. Orders are packed and shipped within two business days and then delivered by Australia Post Express within the following times:

East Coast Metro Areas 1 - 3 days
Metro Adelaide and Perth 2 - 4 days
Country & Remote Areas 2 - 5 days


International Shipping

Standard shipping is FREE for all international orders. All orders are packed and shipped within 2 business days from one of our warehouse in Sydney, Australia. They are delivered by AU Post & Postal services in relevant countries and include online tracking (where possible) or signature on delivery service. The shipping time may vary but 95% of orders are delivered within the following timelines

Canada
8 - 14 business days
Denmark
8 - 14 business days
Estonia
8 - 14 business days
Finland
8 - 14 business days
France
7 - 12 business days
Germany
7 - 12 business days
Hong Kong
7 - 12 business days
Japan
7 - 12 business days
Malaysia
7 - 12 business days
New Zealand
6 - 10 business days
Romania
7 - 12 business days
Singapore
6 - 10 business days
South Korea
6 - 10 business days
Spain
7 - 12 business days
United Kingdom (see more for VAT) 6 - 10 business days
United States
7 - 12 business days

 

You will receive shipping confirmation email with tracking number once your order is shipped.

Taxes & Customs Duties

United Kingdom

Please note that UK Customs may raise a request to pay VAT on your order. Such requests are raised incorrectly as kids footwear purchases are 0% rated as noted here Additionally, note that no customs duties are supposed to apply to goods under the price of £135 (https://www.gov.uk/goods-sent-from-abroad/tax-and-duty). If such requests are raised please communicate back with the Customs to ensure your order is released and reference the links above.

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